Remote Information technology Jobs · Network Troubleshooting

• Configure basic network hardware for deployment following established templates.
• Monitor network elements using established tools to ensure system functionality.
• Provide basic technical support for routine customer inquiries and escalate complex issues.

RealPage is a provider of property management software and services. They are committed to creating an inclusive environment for all employees.

• Lead investigation and resolution of complex technical issues escalated from Tier 1 and Tier 2 support teams.
• Act as primary technical owner for high-priority customer escalations, coordinating across Engineering, Product, and Infrastructure.
• Mentor and coach Technical Support Engineers, drive continuous improvement in support processes and documentation.

Talkdesk is a customer experience automation company that pioneers AI-first solutions for contact centers. They have a global team of innovators and have been recognized as a Leader in Gartner Magic Quadrant and Forbes Cloud 100.

• Design, deploy, configure, and troubleshoot enterprise network infrastructure including routers and switches.
• Provide Tier 1 and Tier 2 technical support for networking issues and collaborate with technical teams.
• Apply expertise in Arista and Cisco networking technologies to deliver reliable solutions.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates remotely with a focus on technology and global opportunities.